Privacy Policy

Last updated: 15th January 2026

Data Controller Information

peakmomentumum d.o.o. (registration number 251439758) is the data controller responsible for your personal information. We are located at Držićeva ulica 114, 10229 Zagreb, Croatia. You can contact us at privacy@peakmomentumum.top or +385 14346840 for any privacy-related enquiries.

Data We Collect

We collect and process the following types of personal data when you use our website and services:

  • Contact Information: Name, email address, phone number, and company details when you submit enquiry forms or contact us
  • Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referring websites
  • Communication Records: Records of correspondence when you contact us via email, phone, or contact forms
  • Newsletter Data: Email address and preferences if you subscribe to our newsletter
  • Technical Data: Device information, browser settings, and technical specifications for website optimisation

How We Use Your Information

We use the personal data we collect for the following purposes:

  • Service Provision: To respond to your enquiries, provide consultation services, and deliver our digital education conversion optimisation services
  • Communication: To contact you regarding your enquiries, provide updates about our services, and send newsletters if you have subscribed
  • Website Improvement: To analyse website usage patterns and improve our website functionality and user experience
  • Legal Compliance: To comply with legal obligations and protect our legitimate business interests
  • Marketing: To send you relevant information about our services, with your consent where required

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: For marketing communications and non-essential cookies
  • Contract: To fulfil our services and respond to your enquiries
  • Legitimate Interest: For website analytics and business development
  • Legal Obligation: For compliance with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Third Parties

We may share your personal data with the following categories of third parties:

  • Service Providers: Trusted partners who help us deliver our services, such as email providers and analytics services
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets

We ensure that all third parties are bound by appropriate data protection agreements and comply with GDPR requirements.

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact enquiries: Retained for 3 years after last contact
  • Newsletter subscriptions: Until you unsubscribe
  • Website analytics: Anonymised after 14 months
  • Legal obligations: As required by applicable laws

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data in certain circumstances
  • Restriction: Request limitation of processing in certain situations
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or for marketing purposes
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@peakmomentumum.top or +385 14346840.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Croatia, this is the Croatian Personal Data Protection Agency (AZOP).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.